Serivisi nziza cyane

• Dutanga garanti y'umwaka umwe ku bikoresho (usibye indorerwamo za VR, ibice byangiritse vuba, n'ibyangiritse byakozwe n'abantu) ndetse no kubungabunga porogaramu mu buzima bwose.

• Buri gikoresho kiba gifite ipaki y'ibice by'ibikoresho bikenera gukoreshwa vuba iyo bitanzwe.

• Dutanga ubufasha bwa tekiniki bw'ubuzima bwose ku bikoresho kugira ngo twizere ko ibikoresho, sisitemu, n'ibirimo bizavugururwa.

• Igihe cy'ingwate gitangira kuva ku itariki ibikoresho byatanzwe biva mu ruganda. Ku bikoresho byose bitari igihe cy'ingwate, igiciro cy'ibice bireba kizishyurwa gusa.

• Mu gihe hari igice gikeneye gusanwa cyangwa gusimbuzwa, ugomba gusubiza igice cyangiritse kandi ukaba ushinzwe kwishyura amafaranga yo gutwara imizigo. Tuzakigusubiza nyuma yo kurangiza kubungabunga.

• Nyamuneka hamagara serivisi yacu y'abakiriya vuba mu gihe ibikoresho byangiritse. Ntukabisenye cyangwa ngo ubisane wenyine. Nyamuneka kora ikizamini kimwe cyangwa byinshi intambwe ku yindi wifashishije ubuyobozi bw'abakozi bacu bashinzwe abakiriya kugira ngo tubashe gutanga igisubizo cyihariye nyuma yo kumenya ikibazo. Dutanga raporo y'ibyangiritse amasaha 24 n'inama zo gusana. Amasaha y'akazi yo gufasha mu bya tekiniki ni aya akurikira: 9:00 AM - 6:00 PM (Isaha ya Beijing). Niba ukeneye serivisi mu bindi bihe, nyamuneka fata gahunda n'itsinda rishinzwe nyuma yo kugurisha mbere y'igihe.

• Dukurikije amasezerano yo kugura, igihe cy'ingwate y'umwaka umwe gitangira kuva igihe cyatanzwe kivuye mu ruganda.

ITANGAZO RY'INGENZI

1. Insinga imwe y'inyongera ku matwi (usibye HTC VIVE) izoherezwa buri gutumiza ku buntu.

2. Iyo ibice byangiritse byoroshye mu minsi 30 mu gihe bikoreshwa bisanzwe, dusuzuma ikibazo cy'ubwiza bwabyo kandi tuzishimira politiki isanzwe ya garanti nk'ibindi bikoresho.